Effective communication in the workplace is more than just talking. Effective communication is real communication between two or more people with an objective of setting, delivering, and understand the message correctly. It's the act of communicating information to your team mates in such a manner that maintains in mind what exactly you have to say, what message you're trying to get across, and what your target audience regards as appropriate. To be effective, communication has to be both open and free of implied meanings, misleading statements, condescension, ad hominem attacks, accusations, epitomizing words, name-calling, bullying, back-slapping, implication, and other similar forms of communication that are gearing to manipulate, influence, or otherwise abuse the communication process. It requires good listening skills and a keen sense of what's happening, as well as the ability to express yourself clearly and concisely in so many different ways that your message gets across in such a way as to encourage the needed action or reaction.
Effective communication in the workplace often occurs in large groups of people who communicate only through in-person interactions in an organization. These people may communicate using company intranet software, email, instant messaging, collaborative tools, wikis, online discussion forums, and other forms of communication. There are specific techniques for effective communication in the workplace that can be implemented depending on the nature and culture of the group you work with.
There are two types of effective communication in the workplace that are often discussed. One is active listening, which means you are participating and taking part in the conversation. For example, if employees want to raise issues or concerns, they should "Listen" actively and discuss their thoughts before they speak, as this makes them feel listened to, understood, and respected. Active listening is often the first step toward communication that leads to productivity and peace of mind in the workplace.
The second type of effective communication in the workplace is being present in the discussions and you are engaged. Having an agenda with handouts or charts with notes helps employees keep track of the discussions going on in the room and this encourages participation and communication. It's a great way for employees to learn about the latest products, services, or ideas that are being shared in the company and it helps them learn how others feel about certain topics.
If you want to make sure that you improve communication, there are a few different things that you need to do to make sure you get started right. First, you will need to have an agenda of what you are trying to accomplish and then start using some type of productive brainstorming. If you are not using these two things, then you are simply waiting around for others to get things done. Try to get started using these tools today so you can see productivity take off.
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