CUSTOMER SERVICE TRAINING

CUSTOMER SERVICE TRAINING

The ever-increasing competition in the market is forcing the companies to cater their customers with new services every day.
PRICE - 0 AED

COURSE DETAILS

  • 30 hours training classes
  • Downloadable resources
  • 1 Practice Test
  • Certificate of Completion

  • The ever-increasing competition in the market is forcing the companies to cater their customers with new services every day. 
  • Customer service is absolutely one of the most important services that an organization can provide to its consumers. 
  • Having satisfied customers is not good enough anymore and the situation of the market demands having raving fans. 
  • There is no doubt about the fact that a customer service provider is capable of creating joy in the hearts and awe in the eyes of the customers. 
  • The course helps the trainees in identifying the psychological demands of the customers and makes them aware about the roles of a customer service executive. 
  • It will also help in enhancing the communicational and behavioral skills of the trainees. 
  • The training program is completely aligned to the traditional methods of communication and includes both verbal and non-verbal means of communication.

  • Basics of customer service
  • Skill to handle customer enquiries adequately
  • Complaint handling practice
  • Building customer relationship
  • Proper communication and behavioral skill development
  • Ability to use positive approach
  • Capability to improve product knowledge
  • Consciousness about ethics

  • Aspiring customer service executives
  • Employed individuals who are willing to change their industry

  • KHDA Accredited
  • Centrally Located on SZR
  • Flexible Timings
  • Experienced Consultants
  • Advance Learning Environment
  • Personalized Attention
  • Advance Learning Environment
  • Free Course Material-Practice Questions
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